:root{--pink:#ce2356;--pink-soft:#fae8ee;--ink:#3e194e;--muted:#7b7182;--line:#ece8ee;--bg:#f7f6f9;--lav:#eee6f8;--yellow:#f5ee84;--green:#24705a;--red:#b3344e;--amber:#916014;--shadow:0 12px 38px #351a4610;color:var(--ink);font-synthesis:none;font-family:Segoe UI,Arial,sans-serif;font-size:14px}*{box-sizing:border-box}body{background:var(--bg);margin:0}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}a{color:inherit;text-decoration:none}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline-offset:3px;outline:3px solid #ae77d5}button:disabled{cursor:not-allowed;opacity:.45}.skip{z-index:100;background:#fff;padding:12px;position:fixed;top:-60px}.skip:focus{top:0}svg.ico{fill:none;stroke:currentColor;stroke-width:1.65px;stroke-linecap:round;stroke-linejoin:round;flex-shrink:0;width:20px;height:20px}.shell{grid-template-columns:228px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{border-right:1px solid var(--line);z-index:20;background:#fff;flex-direction:column;width:228px;padding:32px 18px 18px;display:flex;position:fixed;inset:0 auto 0 0}.brand img{width:164px;height:auto;display:block}.brand{padding:0 13px 27px}.brand small{letter-spacing:2px;color:var(--muted);margin:8px 0 0 36px;font-size:10px;font-weight:700;display:block}.nav-label{color:#938899;letter-spacing:1.5px;padding:20px 14px 10px;font-size:10px;font-weight:700}.nav-link{color:#776780;border-radius:11px;align-items:center;gap:12px;margin:3px 0;padding:13px 14px;font-size:13px;font-weight:550;display:flex;position:relative}.nav-link:hover{background:#f7f3fa}.nav-link.active{background:var(--pink-soft);color:var(--pink);font-weight:700}.nav-link.active:before{content:"";background:var(--pink);border-radius:0 3px 3px 0;width:3px;position:absolute;top:12px;bottom:12px;left:-18px}.nav-count{background:#f2edf5;border-radius:6px;margin-left:auto;padding:3px 7px;font-size:10px}.active .nav-count{background:#fff}.sidebar-bottom{margin-top:auto;padding-top:24px}.sidebar-note{background:#f6f1fb;border-radius:13px;margin:12px 4px 20px;padding:17px;font-size:12px;line-height:1.7}.sidebar-note .ico{color:#9266b8;margin-bottom:8px}.sidebar-note strong{font-size:12px;display:block}.sidebar-note p{color:var(--muted);margin:2px 0 0;font-size:11px}.operator{border-top:1px solid var(--line);align-items:center;gap:10px;padding:18px 5px 0;display:flex}.operator strong{font-size:12px;display:block}.operator small{color:var(--muted);margin-top:3px;font-size:10px;display:block}.avatar{color:#754a8c;background:#eee5f7;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:12px;font-weight:700;display:inline-flex}.avatar.peach{color:#8b5b38;background:#f7e7dd}.avatar.mint{color:#397864;background:#e4f1ed}.avatar.rose{color:#a85472;background:#f8e4ed}.avatar.big{border-radius:22px;width:68px;height:68px;font-size:23px}.workspace{grid-column:2;min-width:0}.topbar{border-bottom:1px solid var(--line);z-index:15;background:#fff;align-items:center;gap:24px;height:78px;padding:0 36px;display:flex;position:sticky;top:0}.breadcrumb{color:#958a9b;align-items:center;gap:12px;font-size:12px;display:flex}.breadcrumb strong{color:var(--ink);font-weight:550}.top-actions{align-items:center;gap:17px;margin-left:auto;display:flex}.demo-pill{letter-spacing:.4px;color:#7e628e;background:#fcfaff;border:1px solid #e8dfef;border-radius:6px;padding:6px 9px;font-size:10px}.icon-button{border:1px solid var(--line);color:var(--muted);background:#fff;border-radius:9px;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex;position:relative}.icon-button:hover{color:var(--ink);background:#f7f2fb}.dot{background:var(--pink);border-radius:50%;width:5px;height:5px;position:absolute;top:7px;right:9px}.main{max-width:1600px;margin:auto;padding:31px 36px 30px}.page-heading{justify-content:space-between;align-items:center;gap:15px;margin-bottom:24px;display:flex}.eyebrow{letter-spacing:1.6px;text-transform:uppercase;color:var(--muted);margin:0 0 8px;font-size:10px;font-weight:650}h1{letter-spacing:-1px;margin:0;font-size:28px;font-weight:650;line-height:1.2}h2{letter-spacing:-.25px;margin:0;font-size:15px;font-weight:650}h3{margin:0;font-size:13px;font-weight:650}.subtext{color:var(--muted);margin:8px 0 0;font-size:12px;line-height:1.6}.btn{border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:9px;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:10px 14px;font-size:12px;font-weight:600;display:inline-flex}.btn:hover{background:#faf7fc;border-color:#cfbfd8}.btn.primary{background:var(--pink);border-color:var(--pink);color:#fff}.btn.primary:hover{background:#b91c49}.btn.dark{background:var(--ink);color:#fff;border-color:var(--ink)}.btn.danger{color:#fff;background:#b3344e;border-color:#b3344e}.btn.ghost{background:0 0;border-color:#0000;padding-left:0}.btn.small{min-height:31px;padding:7px 10px;font-size:11px}.btn .ico{width:16px;height:16px}.flex{align-items:center;gap:10px;display:flex}.spread{justify-content:space-between;align-items:center;gap:14px;display:flex}.hero{background:var(--ink);color:#fff;border-radius:18px;align-items:center;min-height:172px;margin-bottom:23px;padding:27px 32px;display:flex;position:relative;overflow:hidden}.hero h2{letter-spacing:-.9px;font-size:27px;font-weight:550;line-height:1.3}.hero h2 span{color:#e2c8fa}.hero p{color:#c3aecb;margin:12px 0 0;font-size:12px}.hero .hero-art{opacity:.55;width:240px;height:240px;position:absolute;top:-25px;right:170px;transform:rotate(-16deg)}.hero .hero-art img{filter:brightness(0)saturate()invert(83%)sepia(22%)saturate(663%)hue-rotate(205deg);width:100%}.hero .hero-art:after{content:"✦";color:var(--yellow);font-size:38px;position:absolute;top:44px;right:4px}.hero .hero-cta{z-index:1;color:var(--ink);background:#f5ee84;border:0;align-self:flex-end;margin-left:auto}.stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:23px;display:grid}.stat{border:1px solid var(--line);background:#fff;border-radius:13px;padding:18px 19px;position:relative}.stat .stat-icon{color:#92749f;background:#f6f1fa;border-radius:9px;padding:8px;display:flex;position:absolute;top:17px;right:17px}.stat .stat-icon .ico{width:17px;height:17px}.stat-label{color:var(--muted);padding-right:33px;font-size:11px;display:block}.stat-value{letter-spacing:-1px;margin:10px 0 8px;font-size:30px;font-weight:650;line-height:1.15}.stat-note{color:var(--muted);font-size:10px}.stat-note .positive{color:var(--green);font-weight:600}.stat-note .warning{color:var(--red);font-weight:600}.columns{grid-template-columns:minmax(0,1fr) 290px;align-items:start;gap:22px;display:grid}.panel{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.panel+.panel{margin-top:20px}.panel-head{justify-content:space-between;align-items:center;gap:12px;padding:20px 21px;display:flex}.panel-head small{color:var(--muted);font-size:10px}.panel-body{padding:0 21px 21px}.badge{white-space:nowrap;color:#7c618d;background:#f2eef6;border-radius:6px;align-items:center;gap:5px;padding:5px 8px;font-size:10px;font-weight:600;display:inline-flex}.badge .ico{width:12px;height:12px}.badge.safety{color:#a13d50;background:#fbecef}.badge.quality{color:#786093;background:#f1ebf8}.badge.ok{color:#26745d;background:#e9f4ef}.badge.amber{color:var(--amber);background:#fbf2df}.badge.neutral{color:#777080;background:#f1f1f5}.badge.pink{color:var(--pink);background:var(--pink-soft)}.table-wrap{overflow:auto}table{border-collapse:collapse;white-space:nowrap;text-align:left;width:100%}thead{color:#8b7f92;background:#fcfbfd}th{border-top:1px solid var(--line);border-bottom:1px solid var(--line);padding:12px 18px;font-size:10px;font-weight:550}td{color:#65556e;border-bottom:1px solid #f1eef4;padding:16px 18px;font-size:11px}tbody tr:last-child td{border-bottom:0}tbody tr:hover{background:#fcf9fd}.person{align-items:center;gap:10px;display:flex}.person strong{color:var(--ink);font-size:12px;font-weight:600;display:block}.person small{color:#8c8092;margin-top:4px;font-size:10px;display:block}.person .avatar{border-radius:10px;width:33px;height:33px;font-size:10px}.row-link{color:var(--ink);align-items:center;gap:6px;font-weight:600;display:flex}.row-link:hover{color:var(--pink)}.row-link .ico{width:14px;height:14px}.mono{color:#928499;font-family:Consolas,monospace;font-size:10px}.table-footer{border-top:1px solid var(--line);color:var(--muted);justify-content:space-between;align-items:center;padding:13px 19px;font-size:10px;display:flex}.pagination{align-items:center;gap:5px;display:flex}.pagination span{background:var(--pink-soft);color:var(--pink);border-radius:6px;padding:6px 9px}.mini-item{border-top:1px solid var(--line);align-items:center;gap:11px;padding:16px 0;display:flex}.mini-item strong{font-size:12px;font-weight:600;display:block}.mini-item small{color:var(--muted);margin-top:5px;font-size:10px;display:block}.mini-icon{color:#b66d4a;background:#faeeeb;border-radius:10px;padding:9px;display:flex}.mini-item .ico{width:18px;height:18px}.arrow{color:#b5a8bc;margin-left:auto}.inline-link{color:var(--pink);align-items:center;gap:5px;font-size:11px;font-weight:600;display:inline-flex}.inline-link .ico{width:14px;height:14px}.bar-row{grid-template-columns:1fr auto;gap:8px;margin:16px 0;display:grid}.bar-row span,.bar-row strong{font-size:11px}.bar-row span{color:var(--muted)}.bar-track{background:#f5f0f8;border-radius:10px;grid-column:1/-1;height:7px;overflow:hidden}.bar-fill{background:#b293ca;border-radius:10px;height:100%}.bar-row:nth-child(2) .bar-fill{background:var(--pink)}.footnote{color:#9a8ba2;font-size:10px;line-height:1.5}.tabs{border-bottom:1px solid var(--line);gap:22px;padding:0 20px;display:flex;overflow-x:auto}.tab{color:#8b7e94;white-space:nowrap;background:0 0;border:0;border-bottom:2px solid #0000;padding:16px 0 14px;font-size:12px}.tab[aria-selected=true]{color:var(--pink);border-bottom-color:var(--pink);font-weight:650}.tab span{background:#f3eef7;border-radius:5px;margin-left:5px;padding:3px 6px;font-size:10px}.toolbar{align-items:center;gap:10px;padding:19px 20px;display:flex}.search{border:1px solid var(--line);background:#fff;border-radius:8px;align-items:center;gap:9px;min-width:200px;padding:9px 11px;display:flex}.search .ico{color:#9a8aa4;width:16px;height:16px}.search input{width:100%;color:var(--ink);background:0 0;border:0;outline:0;min-width:0;font-size:11px}.search input::placeholder{color:#9a8aa4}.filter{border:1px solid var(--line);color:#7e6b87;background:#fff;border-radius:8px;padding:9px 11px;font-size:11px}.toolbar .result{color:var(--muted);margin-left:auto;font-size:10px}.info-line{color:#765d87;background:#f0eaf7;border-radius:10px;align-items:center;gap:8px;margin-bottom:20px;padding:12px 17px;font-size:11px;line-height:1.6;display:flex}.info-line .ico{width:15px;height:15px}.sla-late{color:var(--red);font-weight:650}.sla-caption{color:#ad7182;margin-top:4px;font-size:9px;display:block}.detail-grid{grid-template-columns:minmax(0,1fr) 320px;align-items:start;gap:22px;display:grid}.case-summary{border-bottom:1px solid var(--line);align-items:center;gap:13px;padding:20px 22px;display:flex}.case-summary h2{margin-bottom:6px;font-size:17px}.case-summary p{color:var(--muted);margin:0;font-size:11px}.case-summary .badge{margin-left:auto}.evidence{background:#fcfbfd;padding:22px}.evidence-label{color:#9b8ba4;justify-content:space-between;margin-bottom:20px;font-size:10px;display:flex}.bubble{background:#fff;border:1px solid #ebe3f0;border-radius:0 12px 12px;max-width:83%;margin-bottom:14px;padding:14px 16px;font-size:12px;line-height:1.7}.bubble.suspect{background:#f7e9ee;border-color:#eed7e0;border-radius:12px 0 12px 12px;margin-left:auto}.bubble small{color:#9c859e;margin-bottom:6px;font-size:9px;display:block}.bubble p{margin:0}.bubble time{text-align:right;color:#a18ea6;margin-top:6px;font-size:9px;display:block}.report-card{border-bottom:1px solid var(--line);padding:18px 22px}.report-card p{color:#786681;margin:12px 0 0;font-size:12px;line-height:1.7}.report-card .report-top{justify-content:space-between;align-items:center;display:flex}.label{margin-bottom:9px;font-size:11px;font-weight:600;display:block}.field{color:var(--ink);background:#fff;border:1px solid #e4dce9;border-radius:8px;width:100%;margin-bottom:17px;padding:11px 12px;font-size:12px}.field:focus{border-color:#bb91cc}textarea.field{resize:vertical;min-height:100px;line-height:1.6}.decision{padding:21px}.decision h2{margin-bottom:20px}.decision .btn{width:100%;margin-top:5px}.decision-note{color:var(--muted);margin:0 0 14px;font-size:10px;line-height:1.6}.side-facts{padding:20px}.fact{color:var(--muted);justify-content:space-between;align-items:center;margin-top:19px;font-size:11px;display:flex}.fact strong{color:var(--ink);font-weight:550}.timeline{padding:0 22px 21px}.timeline-entry{border-left:1px solid #e5dbea;padding:0 0 19px 19px;position:relative}.timeline-entry:last-child{padding-bottom:0}.timeline-entry:before{content:"";background:#b294c4;border:2px solid #fff;border-radius:50%;width:7px;height:7px;position:absolute;top:4px;left:-4px}.timeline-entry strong{font-size:11px;font-weight:600}.timeline-entry p{color:var(--muted);margin:5px 0 0;font-size:10px;line-height:1.6}.case-tabs{padding:0 22px}.appeals-layout{grid-template-columns:310px minmax(0,1fr);gap:22px;display:grid}.appeal-list{padding:10px}.appeal-choice{text-align:left;width:100%;color:var(--ink);background:#fff;border:1px solid #0000;border-radius:10px;margin:4px 0;padding:17px 13px}.appeal-choice.selected{background:#f8f3fb;border-color:#e6d6ed}.appeal-choice .person{margin-bottom:13px}.appeal-choice p{color:var(--muted);margin:10px 0 0;font-size:11px;line-height:1.7}.appeal-choice .spread{color:#9c8ba5;font-size:10px}.appeal-letter{color:#735d7c;background:#f8f5fb;border-left:3px solid #c9b0dc;border-radius:0 10px 10px 0;margin:0;padding:22px;font-size:13px;line-height:1.9}.appeal-letter footer{color:#9e8aa7;margin-top:12px;font-size:10px}.section-space{margin-top:22px}.profile-header{align-items:center;gap:20px;padding:27px;display:flex}.profile-header h2{font-size:23px}.profile-header .badge{margin-left:auto}.profile-facts{grid-template-columns:repeat(3,1fr);gap:24px;padding:0 27px 25px;display:grid}.profile-facts small{color:var(--muted);margin-bottom:8px;font-size:10px;display:block}.profile-facts strong{font-size:12px;font-weight:550}.profile-block{grid-template-columns:minmax(0,1fr) 320px;gap:22px;display:grid}.metric-grid{grid-template-columns:1fr 1fr;gap:22px;display:grid}.metric-grid .panel+.panel{margin-top:0}.large-stat{letter-spacing:-2px;margin:0 0 15px;font-size:44px;font-weight:600}.legend{color:var(--muted);flex-wrap:wrap;gap:17px;margin-top:19px;font-size:10px;display:flex}.legend span:before{content:"";background:var(--c);border-radius:50%;width:7px;height:7px;margin-right:6px;display:inline-block}.donut-wrap{align-items:center;gap:34px;padding:5px 0 8px;display:flex}.donut{background:conic-gradient(#ce2356 0 61%,#b89ad1 61% 85%,#f0df84 85% 100%);border-radius:50%;flex-shrink:0;place-items:center;width:142px;height:142px;display:grid}.donut:before{content:"12.840";background:#fff;border-radius:50%;place-items:center;width:107px;height:107px;font-size:21px;font-weight:600;display:grid}.donut-legend{flex:1}.donut-legend .fact{margin:14px 0}.status-dot:before{content:"";background:var(--c,#b89ad1);border-radius:50%;width:6px;height:6px;margin-right:7px;display:inline-block}.role-card-grid{grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:23px;display:grid}.role-card{border:1px solid var(--line);background:#fff;border-radius:12px;padding:20px}.role-card .ico{color:#aa82be;width:23px;height:23px;margin-bottom:14px}.role-card h3{margin-bottom:8px}.role-card p{color:var(--muted);margin:0;font-size:11px;line-height:1.7}.role-card .badge{margin-top:14px}.empty{text-align:center;color:var(--muted);padding:60px 25px;font-size:12px}.empty .ico{color:#b291c2;width:32px;height:32px;margin:0 auto 16px;display:block}.empty strong{color:var(--ink);margin-bottom:9px;font-size:15px;display:block}.notice-list{padding:0 21px 8px}.notice-list a{border-top:1px solid var(--line);gap:12px;padding:17px 0;display:flex}.notice-list p{color:var(--muted);margin:5px 0 0;font-size:11px}.notice-list strong{font-size:12px}.popover{z-index:60;width:330px;box-shadow:var(--shadow);position:fixed;top:67px;right:35px}.modal-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:80;background:#29113166;justify-content:center;align-items:center;padding:24px;display:flex;position:fixed;inset:0}.modal{background:#fff;border-radius:18px;width:440px;padding:27px;box-shadow:0 30px 80px #1c0b3930}.modal h2{margin:5px 0 13px;font-size:20px}.modal p{color:var(--muted);font-size:12px;line-height:1.8}.modal .modal-icon{background:var(--pink-soft);color:var(--pink);border-radius:13px;place-items:center;width:46px;height:46px;margin-bottom:20px;display:grid}.modal .modal-actions{justify-content:flex-end;gap:10px;margin-top:24px;display:flex}.modal .field{margin-bottom:13px}.modal .facts{color:#786284;background:#f8f4fa;border-radius:10px;padding:13px;font-size:11px;line-height:1.8}#toast{opacity:0;pointer-events:none;z-index:100;background:var(--ink);color:#fff;box-shadow:var(--shadow);border-radius:11px;padding:14px 21px;font-size:12px;transition:all .2s;position:fixed;bottom:25px;left:calc(50% + 114px);transform:translate(-50%,20px)}#toast.visible{opacity:1;transform:translate(-50%)}.login{background:#fff;grid-template-columns:1fr 1fr;min-height:100vh;display:grid}.login-story{background:var(--ink);color:#fff;flex-direction:column;padding:48px 60px;display:flex;position:relative;overflow:hidden}.login-story .reverse-logo{width:175px}.login-story h1{letter-spacing:-2px;z-index:1;margin:auto 0 20px;font-size:53px;font-weight:550;line-height:1.15}.login-story h1 span{color:#d9b9f4}.login-story p{color:#c7b0d0;z-index:1;max-width:330px;margin:0 0 auto;font-size:13px;line-height:1.9}.login-story .login-heart{opacity:.16;filter:brightness(0)invert();width:410px;position:absolute;top:25%;right:-110px;transform:rotate(-18deg)}.login-story .spark{color:var(--yellow);font-size:70px;position:absolute;top:29%;right:90px;transform:rotate(9deg)}.login-story footer{color:#b49bbf;font-size:11px}.login-form-wrap{justify-content:center;align-items:center;padding:40px;display:flex}.login-form{width:350px}.login-form h2{letter-spacing:-.8px;margin-bottom:12px;font-size:29px}.login-form .subtext{margin-bottom:30px}.login-form .btn{width:100%;margin-top:5px}.login-form .demo-pill{margin-bottom:27px;display:inline-block}.login-form .form-foot{color:#a08eaa;text-align:center;margin-top:25px;font-size:10px;line-height:1.8}.login-form .field{height:47px}.otp-input{letter-spacing:13px;text-align:center;font-size:26px;height:60px!important}.menu-toggle,.login-mobile-logo,.mobile-backdrop{display:none}.main-footer{color:#a99bb0;letter-spacing:.2px;justify-content:space-between;margin-top:26px;font-size:9px;display:flex}.readonly{color:#95839f;background:#f8f6fa;border-radius:9px;padding:12px 16px;font-size:10px;line-height:1.7}.badge-row{flex-wrap:wrap;gap:8px;display:flex}.stack{flex-direction:column;gap:14px;display:flex}.stack .panel+.panel{margin:0}.stack,.detail-side,.dashboard-side,.appeals-layout>*,.profile-block>*,.panel{min-width:0}td{font-size:12px}.nav-link{font-size:14px}.person small,.stat-note,.footnote,.table-footer{font-size:11px}.breadcrumb,.eyebrow,.nav-label,.brand small,.stat-label,thead,.search input::placeholder,.search .ico,.filter,.tab,.person small,.footnote,.table-footer,.evidence-label,.bubble small,.bubble time,.profile-facts small,.appeal-choice .spread,.appeal-letter footer,.timeline-entry p,.main-footer{color:#7b6b85}.bubble small,.bubble time{font-size:10px}.bubble p{font-size:13px}.decision-note{font-size:11px}.table-footer small{font-size:10px}.stat-label{font-size:12px}.stat-note{line-height:1.6}.search input,.filter{font-size:12px}.panel-head small{font-size:11px}.btn{font-size:12px}.hero .hero-cta{color:var(--ink)}@media (width>=1700px){.main{padding-top:40px}.hero{min-height:190px}.stat{padding:23px}.columns{grid-template-columns:minmax(0,1fr) 320px}td{padding-top:20px;padding-bottom:20px}}@media (width<=1250px){.sidebar{width:202px;padding-left:13px;padding-right:13px}.shell{grid-template-columns:202px minmax(0,1fr)}.brand img{width:150px}.topbar{padding:0 25px}.main{padding:26px 25px}.columns{grid-template-columns:minmax(0,1fr) 255px;gap:17px}.hero .hero-art{right:130px}.stat{padding:16px 14px}.stat .stat-icon{right:12px}.stats{gap:12px}.detail-grid{grid-template-columns:minmax(0,1fr) 290px;gap:17px}.hero h2{font-size:25px}.hero{padding:25px}.appeals-layout{grid-template-columns:270px minmax(0,1fr)}.profile-block{grid-template-columns:minmax(0,1fr) 285px}.profile-facts{grid-template-columns:1fr 1fr}.donut-wrap{gap:20px}.donut{width:115px;height:115px}.donut:before{width:86px;height:86px;font-size:18px}}@media (width<=1050px){.columns{grid-template-columns:1fr}.dashboard-side{grid-template-columns:1fr 1fr;gap:20px;display:grid}.dashboard-side .panel+.panel{margin:0}.hero .hero-art{right:140px}.stats{grid-template-columns:repeat(2,1fr)}.detail-grid,.profile-block{grid-template-columns:1fr}.detail-side{grid-template-columns:1fr 1fr;gap:17px;display:grid}.detail-side .panel+.panel{margin:0}.donut-wrap,.toolbar{flex-wrap:wrap}.hero h2{font-size:23px}.appeals-layout{grid-template-columns:240px minmax(0,1fr)}.top-actions,.role-card-grid{gap:10px}.role-card{padding:15px}}@media (width<=760px){.shell{display:block}.sidebar{width:228px;transition:transform .2s;transform:translate(-100%)}.shell.menu-open .sidebar{transform:translate(0)}.shell.menu-open .mobile-backdrop{z-index:19;background:#29113155;display:block;position:fixed;inset:0}.menu-toggle{display:flex}.topbar{gap:12px;height:64px;padding:0 18px}.breadcrumb{gap:7px;font-size:11px}.breadcrumb .root-label{display:none}.top-actions{gap:8px}.top-actions .demo-pill{padding:5px;font-size:9px}.top-actions .date{display:none}.main{padding:23px 18px}.page-heading{align-items:flex-start;gap:10px}.page-heading .btn{min-width:35px;padding:9px 10px;font-size:10px}h1{font-size:25px}.eyebrow{font-size:9px}.subtext{font-size:11px}.hero{min-height:200px;padding:22px;display:block}.hero h2{z-index:1;font-size:24px;position:relative}.hero p{max-width:190px;font-size:11px}.hero .hero-art{opacity:.33;width:160px;height:160px;top:20px;right:-15px}.hero .hero-cta{margin-top:20px}.stats{gap:10px}.stat-label{padding-right:21px;font-size:10px}.stat .stat-icon{padding:6px;top:13px;right:10px}.stat .stat-icon .ico{width:14px;height:14px}.stat-value{font-size:26px}.stat-note{font-size:9px}.stat{padding:15px 12px}.dashboard-side,.metric-grid,.role-card-grid,.detail-side{grid-template-columns:1fr;display:grid}.appeals-layout{grid-template-columns:1fr}.appeal-list{display:flex;overflow:auto}.appeal-choice{min-width:235px;margin:0 4px}.toolbar{padding:14px}.search{width:100%;min-width:0}.toolbar .result{font-size:9px}.tabs{gap:18px;padding:0 15px}.tab{font-size:11px}.info-line{align-items:flex-start;font-size:10px}.profile-facts{grid-template-columns:1fr 1fr;gap:20px;padding:0 20px 23px}.profile-header{gap:13px;padding:23px 20px}.profile-header h2{font-size:20px}.avatar.big{width:54px;height:54px}.profile-header .badge{font-size:9px}.panel-head{padding:18px}.page-heading .flex{gap:5px}.detail-grid{gap:16px}.case-summary{padding:17px}.case-summary h2{font-size:15px}.case-summary .badge{font-size:9px}.bubble{max-width:95%}#toast{width:max-content;max-width:90%;font-size:11px;left:50%}.login{grid-template-columns:1fr}.login-story{display:none}.login-form-wrap{min-height:100vh;padding:30px}.login-mobile-logo{width:160px;margin-bottom:50px;display:block}.main-footer span:last-child{display:none}.metric-grid .panel{margin:0}.hero p{line-height:1.6}.modal{padding:23px}.popover{max-width:calc(100vw - 30px);top:59px;right:15px}.page-heading .btn .ico{width:14px;height:14px}.role-card .ico{float:right}.role-card-grid{gap:10px}.login-form h2{font-size:27px}}.login-form{width:100%;max-width:350px}.login-form-wrap,.login-form .field{min-width:0}h1[tabindex="-1"]:focus,.login-form h2[tabindex="-1"]:focus{outline:none}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}.donut:before{content:none;display:none}.donut-hole{background:#fff;border-radius:50%;place-items:center;width:107px;height:107px;font-size:21px;font-weight:600;display:grid}@media (width<=1250px){.donut-hole{width:86px;height:86px;font-size:18px}}.center-screen{min-height:100vh;color:var(--muted);place-items:center;gap:12px;font-size:12px;display:grid}.form-error{color:var(--red);margin:-8px 0 14px;font-size:11px;line-height:1.6}.decision .form-error{margin-top:10px}.icon-button.bare{border:0;width:29px;height:29px;margin-left:auto}.bubble.suspect small{color:#a0607a}.report-card .person{margin-top:12px}.timeline-entry small{color:var(--muted);margin-top:4px;font-size:10px;display:block}.load-more{border-top:1px solid var(--line);justify-content:center;padding:14px;display:flex}.data-mono{color:#928499;white-space:normal;word-break:break-all;max-width:280px;font-family:Consolas,monospace;font-size:10px}.table-note{color:var(--muted);border-top:1px solid var(--line);padding:10px 19px;font-size:10px}td .flex .ico{color:#8b7f92;width:17px;height:17px}.hint-list{color:var(--muted);margin:0;padding-left:18px;font-size:12px;line-height:1.8}.sidebar nav{overscroll-behavior:contain;flex:1;min-height:0;overflow-y:auto}.sidebar-bottom{flex-shrink:0;padding-top:12px}.sidebar .operator>div{flex:1;min-width:0}.operator strong{overflow-wrap:anywhere}.sidebar-close{display:none}.page-heading>div:first-child,.panel-head>div,.case-summary>div,.person>div{min-width:0}.page-heading h1,.panel-head h2,.profile-header h2,.case-summary h2{overflow-wrap:anywhere}.page-heading>.flex,.modal-actions{flex-wrap:wrap}.page-heading>.flex{flex-shrink:0;justify-content:flex-end}.person strong,.person small{white-space:normal;overflow-wrap:anywhere}.row-link{max-width:340px}.person small{line-height:1.5}.table-wrap .person{min-width:180px;max-width:320px}td{line-height:1.6}th{font-size:11px}.label,.field,.filter,.search input{font-size:13px}.field{min-height:44px;line-height:1.5}.field[readonly]{color:var(--muted);background:#f7f4fa}.field::placeholder,.search input::placeholder{color:#81718b}.search{min-width:0;min-height:42px}.search:focus-within{border-color:#ad75b7;box-shadow:0 0 0 3px #ad75b718}.search input:focus-visible{outline:none}.btn{white-space:normal;text-align:center;min-height:40px;line-height:1.4}.btn.small{min-height:36px}.btn:disabled{opacity:1;color:#8b7893;background:#eee8f0;border-color:#e7deeb}.icon-button{flex-shrink:0}.badge{line-height:1.4}.small{font-size:12px;line-height:1.6}.grid2{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.grid2>*,.metric-grid>*,.role-card-grid>*,.detail-grid>*{min-width:0}.appeals-layout>.panel+.panel{margin-top:0}.appeal-letter,.report-card p,.bubble p,.readonly{overflow-wrap:anywhere;white-space:normal}.table-wrap{overscroll-behavior-x:contain}.table-wrap td .flex{white-space:normal;min-width:180px;max-width:500px}.table-footer{flex-wrap:wrap;gap:14px}.toolbar .result{text-align:right;line-height:1.6}.tab{min-height:48px}.tabs{scrollbar-width:thin;scrollbar-color:#d5c3e1 transparent}.modal-backdrop{overscroll-behavior:contain;overflow-y:auto}.modal{overscroll-behavior:contain;flex-shrink:0;max-height:calc(100dvh - 48px);position:relative;overflow-y:auto}.modal h2{overflow-wrap:anywhere;padding-right:30px}.modal:focus{outline:none}.modal-close{position:absolute;top:20px;right:20px}.modal-actions{row-gap:10px}.form-error{overflow-wrap:anywhere;font-size:13px}.query-state{text-align:center;white-space:normal;padding:38px 24px}.query-state>.ico{width:28px;height:28px;color:var(--muted);margin-bottom:12px}.query-state h3{font-size:15px;line-height:1.5}.query-state p{color:var(--muted);max-width:360px;margin:8px auto 18px;font-size:13px;line-height:1.7}.query-state .btn{display:inline-flex}.login-form .otp-input{padding-left:22px}.login-form .form-foot{font-size:11px}.login-form .form-foot .ico{vertical-align:-2px;width:13px;height:13px}.login-form .btn.ghost{margin-top:12px}.login-form .subtext{overflow-wrap:anywhere}.decision>.flex{flex-wrap:wrap}.decision>.flex>.btn{flex:130px;width:auto}@media (height<=820px){.sidebar-note{display:none}.sidebar{padding-top:20px}.brand{padding-bottom:12px}}@media (width<=1050px){.toolbar .search{flex:240px;max-width:none!important}}@media (width<=760px){.sidebar-close{display:inline-flex;position:absolute;top:20px;right:13px}.icon-button,.operator .icon-button.bare{width:44px;height:44px}.breadcrumb{min-width:0}.top-actions{flex-shrink:0}.sidebar{visibility:hidden;width:270px;padding-top:26px}.shell.menu-open .sidebar{visibility:visible}.sidebar .brand{padding-right:35px}.sidebar .brand img{max-width:150px}.sidebar .sidebar-note{display:none}.page-heading{flex-wrap:wrap}.page-heading>.flex{justify-content:flex-start;width:100%}.page-heading .btn{min-height:40px;font-size:12px}.toolbar .search{flex:100%}.toolbar .filter{max-width:100%;min-height:42px}.toolbar .result{text-align:left;margin-left:0}.field,.filter,.search input{font-size:16px}.grid2{grid-template-columns:1fr;gap:0}.modal-backdrop{padding:14px}.modal{width:100%;max-height:calc(100dvh - 28px)}.modal-close{top:16px;right:16px}.modal-actions .btn{flex:1}.badge{font-size:11px}.profile-header,.case-summary{flex-wrap:wrap}.case-summary .badge{margin-left:0}#toast{bottom:max(20px, env(safe-area-inset-bottom));line-height:1.6}}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}.site-editor h3{margin-bottom:14px;font-size:15px}.site-editor .btn{width:auto}.site-field .spread .label{margin-bottom:9px}.site-field .counter{color:#9a8ba2;margin-bottom:9px;font-size:11px}.site-field .optional{color:var(--muted);font-weight:400}.site-field .field-hint{margin:-10px 0 16px}.site-visible{background:#f8f4fb;border-radius:9px;width:fit-content;margin-bottom:18px;padding:10px 12px}.site-list{margin-top:8px}.site-list>.spread{margin-bottom:12px}.site-item{border:1px solid var(--line);border-radius:12px;min-width:0;margin:0 0 14px;padding:6px 16px 4px}.site-item legend{width:100%;padding:0 4px;font-size:12px}.site-item legend strong{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.site-item legend .flex{flex-shrink:0;gap:6px}.site-item legend .icon-button{width:32px;height:32px}.icon-preview{color:#72458f;background:#eee6f8;border-radius:12px;flex-shrink:0;place-items:center;width:44px;height:44px;margin-bottom:17px;display:grid}.media-field{align-items:flex-start;gap:16px;margin-bottom:17px;display:flex}.media-thumb{aspect-ratio:9/16;border:1px solid var(--line);color:#b291c2;background:#f3eef7;border-radius:12px;flex-shrink:0;place-items:center;width:72px;display:grid;overflow:hidden}.media-thumb img,.media-thumb video{object-fit:cover;width:100%;height:100%;display:block}.media-choice{flex:1;min-width:0}.media-choice>.flex{flex-wrap:wrap;gap:16px;margin-bottom:10px}.media-choice .field{margin-bottom:6px}.media-grid{grid-template-columns:repeat(auto-fill,minmax(170px,1fr));gap:16px;margin:22px 0 0;padding:0;list-style:none;display:grid}.media-card{border:1px solid var(--line);border-radius:12px;align-content:start;gap:10px;padding:10px;display:grid}.media-card .media-thumb{aspect-ratio:4/5;width:100%}.media-meta{min-width:0}.media-meta strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.media-meta small{color:var(--muted);margin-top:3px;font-size:11px;display:block}.site-editor label.btn{cursor:pointer;flex-shrink:0}.site-editor label.btn.is-busy{opacity:.7;cursor:progress}.site-actions{gap:10px;display:grid}.site-actions .btn{width:100%}.section-toggles{gap:10px;margin:0;padding:0;list-style:none;display:grid}.tabs .tab .tab-dot{background:var(--amber);vertical-align:2px;border-radius:50%;width:6px;height:6px;margin-left:6px;padding:0;display:inline-block}.link-button{color:inherit;text-align:left;text-underline-offset:3px;background:0 0;border:0;padding:0;font-size:12px;line-height:1.7;-webkit-text-decoration:underline #d5c3e1;text-decoration:underline #d5c3e1}.link-button:hover{color:var(--pink)}@media (width<=760px){.media-field{flex-direction:column}.media-thumb{width:96px}}.segmented{border:1px solid var(--line);background:#fff;border-radius:9px;gap:2px;padding:3px;display:inline-flex}.segmented button{color:var(--muted);background:0 0;border:0;border-radius:7px;padding:7px 12px;font-size:12px;font-weight:600}.segmented button.active{background:var(--pink-soft);color:var(--pink)}.segmented button:disabled{opacity:.45}.otp-code{letter-spacing:3px;color:var(--ink);font-family:Consolas,monospace;font-size:16px}